We ensure seamless, quick onboarding of your entire team. Our experienced Client Service professionals will partner with you to onboard your staff and provide all the information your staff need to efficiently access all of the solutions we offer.

Portfolio design is unique to each user. During the onboarding phase, we help you create portfolios and a portfolio structure that works best for you and your team.

We respond quickly to all questions from existing Clients. We provide a Live Chat function for questions and our Client Service professionals are always available by phone or email.

For Clients with access to Analyst Insights, our professional Analysts are available for questions and/or discussions of the risk profile of any of the companies they monitor.

Get the data you need for your internal applications. Clients have needs for periodic delivery of specific data for use in their internal risk procedures. We work with them to identify the specific data of interest and generate an FTP or API solution.

Mergers, acquisitions, divestitures, and loss of personnel frequently result in new users and/or re-assignment of credit risk management responsibilities. We assist with onboarding new users, re-orienting users with new responsibilities, and creating new or changing existing portfolios to new users.

Managers have access to a hierarchy of GCS Risk Management tools. If Management personnel changes occur, we setup a specialized training session for new Management personnel that covers all the special permissions and tools available to Managers.

We provide one-on-one training whenever you need it - whether you are new to GCS Risk Management or just need a refresher.